WHO WE WORK WITH
Design, build and scale exceptional customer experiences in telco
With the advent of 5G technology, Communications Service Providers (CSPs) stand at the precipice of both new challenges, and fresh opportunities to make their service offerings stand out from the crowd. Our telecommunications consulting services and digital solutions position your business for sustainable growth and success long past 5G, 6G, and the rest.

5G technology
With the rise of 5G, an increasing number of devices are connecting online. We help our clients seamlessly integrate this transformative technology into their operations, enhancing interconnectivity and device integration across various platforms. Show More
Telecom data analytics
To stay on top of market trends and consumer demands, data is your best friend. We work with clients to provide insights that enable telecom operators to take meaningful action: optimizing network performance, and prioritizing more strategic decision-making. Show More
Cloud native networks
Progress in telecommunications & media starts and ends in the cloud. We partner with well-established cloud providers like AWS and Azure to integrate cloud technology for our clients, optimizing resource allocation, cutting operational costs, and ramping up service deployment. Show More
Content-based recommendation systems
By digging into viewer preferences and behavior, we give media companies the tools and vision to deliver catered content experiences, driving viewer satisfaction and loyalty in an industry landscape that values personalization now more than ever. Show More
Audience segmentation solutions
Through the magic of advanced analytics, we enable targeted marketing strategies and personalized experiences that put the end-user experience front and center. Show More
IoT in telecom industry
We work with our clients in telecoms & media to connect and manage IoT devices in the fast-evolving 5G space, facilitating smarter networks and innovative services that both improve operations and deliver new revenue streams. Show More
Our clients include
Services & Tourism | PALO IT Client Story
AI component factory
AI component factory
Challenge:
To accelerate the adoption of 5G, Ericsson aimed to provide its customers with a range of apps tailored to business needs across industry sectors. The challenge was to create solutions that not only delivered business value, but also adhered to ESG criteria.
Solution:
PALO IT and Ericsson set up a digital product factory to: identify industry-specific use cases aligned with business value and ESG criteria, create AI components to be integrated into app developments, and develop specific apps that demonstrate the sustainability model for international markets.
100+
AI components developed.
180
Countries served.
17 SDGs
Addressed, reflecting alignment with global sustainability objectives.
Services & Tourism | PALO IT Client Story
API platform development
API platform development
Challenge:
Orange Poland aimed to develop a mobile app that centralizes the activation, modification, and tracking of mobile services – it needed to interface Orange's info system, including CRM, billing, and payment. As a result, the team required a private API platform to expose and manage services consumed by the new apps.
Solution:
PALO IT designed the architectural solution for the APIs and led the development phase, including microservices architecture. Our team also automated the business’ CI/CD pipeline, resulting in a scalable API platform deployed on Orange's public cloud.
2-3x faster
Time-to-market.
40%
Improved quality, and reduction in defects.
100%
Adherence to Agile and AI-focused best practices.
Services & Tourism | PALO IT Client Story
Automating and scaling music royalties
Automating and scaling music royalties
Challenge:
SACEM (Society of Authors, Composers and Publishers of Music) was under increased pressure, processing increasing volumes of data due to multi-territorial deals and the digitization of content delivery. Existing systems were straining under the complexity of managing royalties.
Challenge:
Enter PALO IT – we developed a new system that improved data processing capabilities and enhanced the accuracy and speed of royalty redistribution. This included creating a consolidated user interface that supports multi-role profiles, and boosts processing speed.
224K
Members, creators and publishers managed on the platform.
4.4M
New works registered every year.
Scalabe
Infrastructure, capable of long-term management and storage of big data.
Services & Tourism | PALO IT Client Story
Transforming content management
Transforming content management
Challenge:
20 Minutes needed to enhance its print and web resources. As the third-largest French news provider, they aimed to improve their content management system and address the challenges associated with managing the lifecycle of articles from creation to publication. Continuous delivery and migration were paramount.
Challenge:
The team implemented an innovative solution using Symfony (v2.6), Silex, Backbone, and the MySQL database. An agile methodology was adopted, focusing on continuous integration and DevOps practices to facilitate smooth deployment and updates.
100+
Team members onboarded.
3 months
From kickoff to delivery.
UX
Enhanced end-user experience for both content creators and readers.
Services & Tourism | PALO IT Client Story
Refurbishing a video broadcast portal
Refurbishing a video broadcast portal
Challenge:
Arte aimed to simplify its editorial workflows, improve user experience, and enhance performance across various digital platforms. Their existing structure was fragmented, impacting navigation and user interaction, which needed to be addressed to create a more cohesive experience.
Challenge:
A redesigned editorial organization of the portal, utilizing Node.js, Express, and GraphQL. This included the implementation of a new architecture to up performance and streamline editorial processes, ensuring seamless integration across platforms.
300%
Increase in video uploads directly from the site.
50%
Reduction in load time on the homepage.
4
Teams, of three developers, working across the project.