Context

The circular economic model is getting a foothold across several different industries. In short, it ensures resources are no longer wasted, and considerable effort is put into product efficiency. This has powerful implications for greenhouse gas (GHG) reduction, and the product lifecycle. 

After making a name for itself on the market for giving smartphones a second life, Recommerce was aiming to create a digital platform for retailers to accelerate the reuse of all products, beyond electronics.  

Enter CircularX, a SaaS solution for retailers whose traditional business model wasn’t circular. 

Challenge

The PALO IT team was brought on board to develop a B2B tool capable of managing logistics, product assessment and validation, and catalogue management. The team also worked to create a B2C platform for the end customer, who was primarily using the platform to submit products for refurbishment and reselling.  

Ultimately, the team needed a web tool for individuals, and a logistics tool for retailers, both of which would address the full Recommerce value chain.