Context
Technology has as growing in role in mentally and physically connecting people with themselves and others, and when it comes to the business world, the connection between well-being and company performance is more and more obvious.
As a digital health business on the forefront of employee wellness, Neurum Health provides proactive human support, a quality knowledge bank of resources, and aggregate insight on overall company health and happiness. As a major part of their platform—Clara's—ongoing evolution, user experience sits front and centre.
![clara_png1-1](https://www.palo-it.com/hubfs/clara_png1-1.png)
Challenge
The PALO IT team partnered with Neurum Health to run intensive user research to better understand why and how people were using their platform and well-being applications as a whole.
Relying on intensive market research and competitive analysis, the team uncovered: better preferences and flows for consuming content, ensuring onboarding was both guided and as seamless as possible—allowing for more time spent on wellness, and less time spent on app processes.
![clara_interaction-2](https://www.palo-it.com/hubfs/clara_interaction-2.gif)
Outcomes
What resulted was a clickable and development-ready prototype, embodying the ethos that continues to propel Neurum Health's next-generation application forward—if you take care of employees, they'll take care of your business.
What endures now is a research-backed, data-protected, smart platform that seamlessly merges the fields of behavioural health, AI and employer HR.
Interested in making your own strides as a business in employee well-being? Check out what Clara is capable of, and give us a shout.
![clara_png2](https://www.palo-it.com/hubfs/clara_png2.png)